Shipping policy
🐾 Pawfect Pet Goods – Shipping Policy
Thank you for shopping with Pawfect Pet Goods! We’re committed to delivering your pet products safely and efficiently. Please review our shipping policy below for full details on how your order is processed and delivered.
📦 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.
🚚 Shipping Times
We work with trusted global suppliers to bring you the best pet products.
Estimated delivery times:
- Australia: 7–15 business days
- United States & Canada: 7–15 business days
- United Kingdom & Europe: 7–15 business days
- Rest of the World: 10–20 business days
Please note: Shipping times may vary depending on demand, customs, or unforeseen delays.
💰 Shipping Costs
- Free shipping for orders over $75
- International orders may be subject to customs duties or taxes, which are the responsibility of the customer.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update after shipment.
🌍 Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not included in the product or shipping price.
⚠️ Delays & Issues
While we aim to deliver within the estimated timeframes, delays may occur due to:
- High order volume
- Customs processing
- Postal service disruptions
If your order is significantly delayed, please contact us and we’ll assist you promptly.
📦 Lost or Stolen Packages
Pawfect Pet Goods is not responsible for lost or stolen packages once they are marked as delivered.
Please ensure your shipping address is correct and secure.
❌ Incorrect Address
If an incorrect shipping address is provided:
- We cannot guarantee changes once the order is processed
- Reshipping fees may apply
💬 Contact Us
If you have any questions about your order, feel free to contact us:
📧 Email: support@pawfectpetgoods.store
🐶 Final Note
We appreciate your patience and support as we carefully deliver products your pets will love!
Thank you for choosing Pawfect Pet Goods 🐾